Quality - Our dependable warranty claims process is 100% systemized. This allows us to be the most efficient and cost effective service available.

Accuracy – Our expertly trained inspectors and thorough inspection reports guarantee that you receive professional unbiased results.

Control – Your claim information is available online 24/7. Status Notes and scheduled dates keep you updated throughout the claims process.

Compliance – Every claim is processed according to your warranty specification or applied industry standards.

Convenience - We process your warranty claim for you without the frustrations of training and losing personnel, or hiring more personnel for claims processing.

Support – Our experienced account staff offers you one-on-one support.

Value - Enjoy affordable warranty processing with better results.

Quick turnaround - All warranty work is completed professionally and promptly.

Trust – Our mission is to provide the flooring covering industry with the most technologically advanced online claims handling system, and provide third party opinions from the most highly recognized certified flooring inspectors in the industry.